Boiler Breakdowns

Boiler Repair Service

We get central heating systems and boilers working again…fast

Our Gas Safe registered heating engineers carry out emergency boiler repairs for homeowners and landlords, 

If you have a broken boiler and you’re not getting the heat and hot water you need, give our emergency boiler repair team a call.

On most boiler repair visits, we can get your central heating system up and running using the parts in our vans. On the rare occasions we don’t have the parts needed for repair, we’ll do our best to find a temporary solution to keep your family warm and comfortable.

The most common repairs why our boiler repair service team are called out for are:

  • Faulty pipework and water leakage
  • Broken thermostat controls
  • Boiler kettling (banging/whistling noises)
  • Lack of hot water in the property
  • Faulty pumps, valves and burners
  • Boiler ignition problems
  • Display panel error codes

All boilers, regardless of make and model or age, will experience problems at some point or another, and the longer they’re left to worsen, the costlier the repairs are likely to be. By having your boiler serviced on an annual basis, you can ensure it remains in top condition for as long as possible while continuing to run efficiently and keep your bills to a minimum. You can trust our professionals to identify problems no matter how seemingly minor they may be, making us the company to call when you need a boiler repair in Cornwall.

The Duchy Gas Team have been servicing and repairing all makes and model of boilers for 20 years. Our team of highly trained Gas Safe engineers can handle any commercial and domestic task no matter how big or small.

How we charge for fault-finding and repair

When we come out to a boiler breakdown or central heating breakdown we will carry out a diagnostic check to see if it is a simple, straightforward fault. If we can quickly solve it or repair it within that one hour we will apply a standard 1 hour minimum charge.

If we are reasonably confident about a diagnosis that requires parts, or more than the hour’s labour, we will quote you for the work we know that it is needed. If you are not happy with the price we have quoted, we will leave, politely, and you will only pay the minimum 1 hour labour charge.

We use best judgement but we can’t guarantee 100% that our diagnosis will always be correct nor can we guarantee that you won’t need further parts or repair work. If you accept the quote for the work we will naturally expect to be paid for what we have done, whether or not the work is successful and whether or not more work is required.

We provide an invoice when we finish the work and ask for payment at the time of the visit; cash, cheque or online transfer (only by prior arrangement) is fine.

Sometimes it is clear that the fault is complex and that several parts may be needed or costly.

We may suggest that it is not possible to repair your boiler due to parts being no longer available, or it is uneconomical to repair. We don’t do this lightly and we never exploit our customers to generate more work. We will usually be happy to quote for a new boiler replacement and that quote will be free if possible and in writing.


For immediate attention and for the most competitively priced, please call us on 01872 492392

Please note that costs vary on every boiler repair job. For details, please get in touch with us.