Was amazed to finally find a firm who are smart, tidy, punctual and polite. The girl in the office had a very positive attitude and actually had some product knowledge. The engineer arrived at the time slot allocated and got straight to it. He was extremely well mannered and well spoken and his product knowledge was outstanding. He explained the workings and the failings of my boiler and fixed it in 20 minutes. He also did other things as could see problems ahead. The price was cheaper than previous engineers so i am a very happy customer. I can honestly say that i don’t fear my boiler breaking down in the future knowing i’m in safe hands with The Duchy Gas Team. Outstanding!